Clinical IT Support

It’s Imperative for smooth running of various applications used in drug development like CTMS, EDC, CDMS, IVRS, Safety Systems, Document Management and other systems. When Clinical sites are spread in different regions, it’s a challenge to manage them and provide support to the systems they use.

PharmCentre has technical and clinical experts on board that support Level 1, 2 and 3 support activity for various products by different vendors in the market. Whether supporting blinding/unblinding of a randomization trial aspects or EDC training/support to sites, PharmCentre is well equipped.

Services Initiation

Preparing for Service Delivery

Site Preparation

Sites Capability (Paper/ EDC), connectivity set up

Training

Multiligual software user training (web,phone,face-to-face)

Management

User account setups, password management

Site Close out

User account closure, site connectivity close outs