Call Center: voice, email and fax

Our goal is to protect your product value throughout its lifecycle and to enhance patient safety.

Our experienced Pharmacovigilance, Medical Affairs & operations teams proactively identify, asses & manage safety issues, medical information supports in a timely manner with utmost standard of care.

Our expertise across different therapeutic areas coupled with high quality medical content can be used in clinical, regulatory & scientific documentation with 24/7/365 response.

Services:

• Medical Information(Email and Phone)
• AE & SAE management
• Product Complaint
• Product Inquires and comments
• Patient Recruitment and Retention
• Product Hotlines
• Data collection and Analysis
• Sales and Marketing
• Market Research

Certification:

We are compliant with GxP, HIPAA, ISO 9001, and ISO 20000 & ISO 27001certifications.